Services & Policies

Complimentary Shuttle Service

We will proudly pick up or return customers from our rental location within a five (5) mile radius.

Courtesy Shuttle Service

Black & White Luxury Collection provides courtesy shuttle services to and from Los Angeles International Airport (LAX). Please make arrangements for courtesy shuttle services when placing your reservations.

VIP Services

We will proudly meet, greet and deliver any of our rental vehicles to clients at your home, office or Los Angeles International Airport (LAX) for a nominal fee. Prior reservations are required and rental information such as drivers license, credit card and insurance carrier is required prior to and after delivery is completed.

Guaranteed Rates

Black & White Luxury Collection will guarantee the vehicle and rate when a reservation is confirmed, or we will offer an upgrade and honor the reservation rate.

Vehicle Replacement

Black & White Luxury Collection provides replacement vehicles when your vehicle is being serviced or repaired at a Factory Dealership, Body Shop or Repair facility. We can also directly bill all major insurance companies during insurance claims.

Rental Policies

Black & White Luxury Collection requires that all renters have a major credit card, preferably American Express, Visa, Master Card or Discover. California residents must have full coverage insurance consisting of Liability, Comprehensive and Collision coverages that will fully transfer to a rental vehicle. Non-residents of California must have a major credit card and preferably an American Express card that will insure the rental vehicle.